News
Latest News
- The Delivery Method of AION (US & EU).
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Dear customers of AION (US& EU),
There are two methods for delivery in AION (US& EU):
• Method 1 : Send to your mailbox (dafualt) • Method 2 : Trade in game face to faceIf you have selected Method 2, please contact us via Live Help or email (E-mail: service@itemgarden.com) after placed the order. About the detail delivery process, please check the "tradeprocess" for AION.
We will guarantee 24 hours online stock and delivery instantly.
Thanks very much for your long-time support.Itemgarden.com 12th, Oct, 2009
- Form now on, our website adds the new editions of German and French.
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Thanks for your support and understanding to Itemgarden all time. Form now on , our website adds the new editions of German and French. ( Choose the “Global” on the top right corner ,then you can enter .) If you have any problem in your using process , please contact us via live help instantly.
Itemgarden.com 16th, Sep, 2009
- Delivery will be delayed from 24th,Jan,2009(GMT) to 29th,Jan,2009(GMT)
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Dear Customers and friends:
The Spring Festival of China is coming, there are some temporary adjustments for shop hours for the long holiday as follows:
1.The delivery of all games will be paused from 22 o'clock on 24th,Jan,2009(GMT) to 1 (AM) o'clock on 29th,Jan,2009(GMT).
2.If you have placed order on WOW and it have not be completed before 22 o'clock 24th, Jan, 2009(GMT),please don't worry about it and don't make a dispute on paypal. We will arrange the delivery or refund for you as soon as we resume the business.And,We will add 500 gold to the balance of your order as compensation for delay.We are terribly sorry to bring you so much inconvenience.
3.We will still accept preorder for all games during the holiday.It will be helpful to make you get goods earlier than other customers. Calling confirmation will be paused during the holiday till we resume business. We will arrange 200 gold to you as extra bonus(only for WOW) for your preorder and long time waiting.
4.During this holiday, "livehelp" is off, if you have any questions, please contact us via e-mail: service@itemgarden.com, we will reply it ASAP after 0'clock 29th when we get back.
We are sorry to make you be in inconvenience. Your kindly understanding will be appreciated. And Itemgarden is very pleasant to share happiness of the Spring Festival with you all. Thank you very much!
Itemgarden.com 24th, Jan, 2009
- Merry Christmas, 2% bonus for Lineage2!
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Dear customers of Lineage 2,
Christmas is coming, Thank you for your support to itemgarden for a long time. To express our gratefulness, we will hold a promotion from 10th Dec, 2008 to 10th Jan, 2009.
During the promotion period, once you place an order at itemgarden and trade with us sussessfully, you can get 2% bonus of the order quantity.(no matter how much you ordered and how long time you order and no matter what payment you choose for all of the new and regular customers of lineage2).
If any question, welcome to our livehelp.
Looking forward to your supporting.
Itemgarden.com 8th, Dec, 2008
- Merry Christmas, Lucky draw!
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Dear customers of wow(US) & wow(EU),
While the Christmas is coming, In order to thanks for your support and turst of our website, Between 5th Dec, 2008 - 10th Jan, 2009, our system will randomly choose out 10000 lucky customers. These lucky customers will get a VipCode, each VipCode could get some bonus from 200g-1000g. During the period of this activity, once you place an order on our website, please input your VipCode correctly (if you are the lucky customer, after you choose your server and order quantity, the VipCode will appear on the next page automatically ), we will deliver the bonus and your order together. If you have some questions, please contact us on livehelp.
Merry Christmas and Thanks for your cooperation.
Itemgarden.com 5th, Dec, 2008